Community Housing Limited (CHL) Group of Companies is an innovative and best practice affordable housing organisation which assists access to, develops and manages sustainable housing for people in need. Join our homelessness services team in achieving housing stability and improved social inclusion and connectedness for our customers. You will be responsible for creating options for customers who are experiencing difficulties in securing or maintaining appropriate private rental housing. This is a full time position based at our Morwell office. You will assist customers to identify and achieve appropriate housing outcomes by:Completing holistic assessments and assisting customers with information, advocacy and referralsDetermining eligibility and provide access to private rental brokerage opportunities and linking customers to affordable housing in private rental marketProviding financial assistance to eligible customers who wish to exit social or transitional housingAdvocating for at risk tenancies and negotiate payments plansCreating and maintaining a community agencies databaseWorking closely with both internal and external stakeholders to ensure all available resources are accessible to customersWhat will success look like?You will demonstrate relevant experience in a similar role, including thorough understanding of the community and public housing sectors. In addition, you will have demonstrated understanding of issues affecting socially disadvantaged people, as well as awareness of and sensitivity to the needs of people who are in housing crisis and/or have special needs/disabilities. You will also have:A talent for building relationships and working in partnership with a diverse range of stakeholdersExcellent communication skills, including the ability to communicate clearly within complex and diverse conversational contextsA client centered approach, including provision of respectful, supportive, and confidential customer serviceSelf-motivated with the ability to work independently as part of a wider team and adapt in a fast-paced environmentThe ability to achieve work objectives, even in difficult circumstances whilst remaining positive and calmA current drivers licenceA commitment to the right of all people to affordable and sustainable housing.In return we offer a competitive salary, access to training and development and a range of other excellent benefits. For more information about working with The CHL Group please visit our website https://chl.org.au/careers/working-at-chl/benefits-of-working-at-chl/.CHL actively promotes safe working with children, a satisfactory police check is required for all staff and those with client related responsibilities are required to provide a NDIS and working with children check.As an equal opportunity employer, CHL works closely with people from a diverse range of backgrounds.CHL acknowledges the traditional Aboriginal owners of country throughout Australia and we pay our respects to them, their culture and their Elders past, present and emergingApplications close: Tuesday 7 December 2021Please see Position Description here AUDMorwell3840