Community Housing Limited (CHL) Group of Companies is an innovative and best practice affordable housing organisation which assists access to, develops and manages sustainable housing for people in need.Join our homelessness services team where you will be responsible for providing our customers with information, assessment and referral to external services with a view to minimising/preventing homelessness. This is a part time permanent role (9 day fortnight) based at our Box Hill office.You will: Distribute financial assistance in accordance with guidelines and funding conditionsIdentify support needs and completing referralsAssess and refer clients to access appropriate housing pathwaysNetwork and promote the serviceWork with partner agencies including real estate agentsIdentify and manage risks for themselves and the clientEnsure all associated administrative tasks (including data entry and reporting) are completed accurately and efficientlyWhat will success look like? You will demonstrate relevant experience in a similar role and/or relevant qualification in related discipline. In addition, you will have demonstrated understanding of issues affecting socially disadvantaged people, as well as awareness of and sensitivity to the needs of people who are in housing crisis and/or have special needs/disabilities. You will also have:Excellent communication skills, including the ability to communicate clearly within complex and diverse conversational contextsA client centered approach, including provision of respectful, supportive, and confidential customer serviceSelf-motivated with the ability to work independently as part of a wider team and adapt in a fast-paced environmentA talent for building relationships and working in partnership with a diverse range of stakeholdersThe ability to achieve work objectives, even in difficult circumstances whilst remaining positive and calmCurrent Driver’s LicenceA commitment to the right of all people to affordable and sustainable housing.In return we offer a competitive salary, access to training and development and a range of other excellent benefits. For more information about working with The CHL Group please visit our website https://chl.org.au/careers/working-at-chl/benefits-of-working-at-chl/.CHL actively promotes safe working with children, a satisfactory police check is required for all staff and those with client related responsibilities are required to provide a working with children check.As an equal opportunity employer, CHL works closely with people from a diverse range of backgrounds.CHL acknowledges the traditional Aboriginal owners of country throughout Australia and we pay our respects to them, their culture and their Elders past, present and emergingApplications close: Tuesday 26 January 2021Position Description AUDBox Hill3128