Housing Officer

Aboriginal Community Housing Ltd delivers high quality tenancy and property management for our Tika Tirka program managed under ACHL. This position is based in Port Macquarie and will require travel throughout the region. You will be responsible for:Tenancy & property management of accommodation & housing for people in social housing. Includes working with people with disabilities and mental health, working alongside client’s support providers.Managing arrears, rent reviews and day to day issues.Routine Inspections, PCRs and Bonds.Work closely with government departments, clients, support agencies, and relevant CHL departmentsAbout you:You will demonstrate relevant experience providing client focused tenancy management services, including the ability to work with a diverse range of clients.  In addition, you will have a good working knowledge and understanding of the Residential Tenancies Act.You will provide high quality tenancy management by:Ensuring the timely, accurate, and efficient operation of ACHL rental collection and arrears recovery systemsConducting condition reports, tenancy sign up, entry procedures, lease and rent reviews, and exit proceduresLiaising with Asset Management Unit in relation to tenanted and vacated property maintenanceCoordinating financial and administrative tasks to ACHL standards, such as reporting, complaints, compliance, quality and accountability requirementsMaintaining accurate property and tenancy data in all required systemsRepresenting ACHL at TribunalRequirements:Two years’ experience in a similar roleUnderstanding of local Aboriginal issues, including social & historical contextExcellent communication skills, including the ability to communicate clearly within complex and diverse conversational contextsThe ability to work independently as part of a wider teamHigh level time management and organisational skillsA current drivers licenceThis is an Identified position. ACHL considers that being an Australian Aboriginal and/or Torres Strait Islander is a genuine occupational qualification for this position under s14 of the Anti Discrimination Act 1977 (NSW). Applicants for this position must be of Aboriginal and/or Torres Strait Islander descent, identify as being Aboriginal and/or Torres Strait islander, and be accepted in the community as such.In return, we offer a competitive salary, salary packaging options, performance incentives, access to training and development and a range of other excellent benefits. For more information about working with The CHL Group please visit our website https://chl.org.au/careers/working-at-chl/benefits-of-working-at-chl/.A satisfactory police check is required for all staff and those with client related responsibilities are required to provide a WWC and NDIS checks.As an equal opportunity employer, CHL works closely with people from a diverse range of backgrounds.CHL acknowledges the traditional Aboriginal owners of country throughout Australia and we pay our respects to them, their culture and their Elders past, present and emerging.Applications close: Monday 4 July 2022 Proof of COVID-19 Vaccination status or an approved medical contraindication certificate will need to be provided by successful candidatesACHL Housing Officer Port Mac 78500 AUD Port Macquarie 2444

Housing Officer

  • Internal expression of interest only
  • Full time, identified position available to Aboriginal and Torres Strait
  • Community connection specialist

Aboriginal Community Housing Ltd delivers high quality tenancy and property management for our Tika Tirka program managed under ACHL. This position is based in Port Macquarie and will require travel throughout the region. 

You will be responsible for:

Tenancy & property management of accommodation & housing for people in social housing. Includes working with people with disabilities and mental health, working alongside client’s support providers.

  • Managing arrears, rent reviews and day to day issues.
  • Routine Inspections, PCRs and Bonds.
  • Work closely with government departments, clients, support agencies, and relevant CHL departments

About you:

You will demonstrate relevant experience providing client focused tenancy management services, including the ability to work with a diverse range of clients.  In addition, you will have a good working knowledge and understanding of the Residential Tenancies Act.

You will provide high quality tenancy management by:

  • Ensuring the timely, accurate, and efficient operation of ACHL rental collection and arrears recovery systems
  • Conducting condition reports, tenancy sign up, entry procedures, lease and rent reviews, and exit procedures
  • Liaising with Asset Management Unit in relation to tenanted and vacated property maintenance
  • Coordinating financial and administrative tasks to ACHL standards, such as reporting, complaints, compliance, quality and accountability requirements
  • Maintaining accurate property and tenancy data in all required systems
  • Representing ACHL at Tribunal

Requirements:

  • Two years’ experience in a similar role
  • Understanding of local Aboriginal issues, including social & historical context
  • Excellent communication skills, including the ability to communicate clearly within complex and diverse conversational contexts
  • The ability to work independently as part of a wider team
  • High level time management and organisational skills
  • A current drivers licence

This is an Identified position. ACHL considers that being an Australian Aboriginal and/or Torres Strait Islander is a genuine occupational qualification for this position under s14 of the Anti Discrimination Act 1977 (NSW). Applicants for this position must be of Aboriginal and/or Torres Strait Islander descent, identify as being Aboriginal and/or Torres Strait islander, and be accepted in the community as such.

In return, we offer a competitive salary, salary packaging options, performance incentives, access to training and development and a range of other excellent benefits. For more information about working with The CHL Group please visit our website https://chl.org.au/careers/working-at-chl/benefits-of-working-at-chl/.

A satisfactory police check is required for all staff and those with client related responsibilities are required to provide a WWC and NDIS checks.

As an equal opportunity employer, CHL works closely with people from a diverse range of backgrounds.

CHL acknowledges the traditional Aboriginal owners of country throughout Australia and we pay our respects to them, their culture and their Elders past, present and emerging.

Applications close: Monday 4 July 2022 

Proof of COVID-19 Vaccination status or an approved medical contraindication certificate will need to be provided by successful candidates

To be considered applicants must respond to the application questions and submit a cover letter and resume.

For a confidential conversation about the position please call Leon Anderson , our Aboriginal Housing Coordinator  on 02 6583 6717 or email leon.anderson@achl.org.au

We look forward to hearing from you.