Community Housing Limited (CHL) Group of Companies is an innovative and best practice affordable housing organisation which assists access to, develops and manages sustainable housing for people in need.You will be responsible for providing a welcoming front desk service, undertaking administrative and customer support to ensure high quality customer service is provided for the region. This position is Full Time Permanent based at our CHL Robina office.To support our team, you will: Undertake general office and reception dutiesRespond to customer inquiries and requests, providing information where possibleMaintain a working knowledge of relevant support services within CHL and from partner agenciesPrepare correspondenceComplete accurate data entryContribute to projectsWhat will success look like?To be successful in this role you will need to demonstrate knowledge and understanding of people experiencing social disadvantage, as well as a commitment to the right of every person to good quality housing and a sense of belonging. You will also have:A talent for building relationships and working in partnership with clientsExcellent communication skills, including experience assisting a diverse range of peoplePossess core competencies of compassion, understanding, patience and resilienceHigh level time management and organisational skillsThe ability to work independently and as part of a wider teamA positive attitude when working towards achieving deliverablesIn return we offer a competitive salary, access to training and development and a range of other excellent benefits. For more information about working with The CHL Group please visit our website https://chl.org.au/careers/working-at-chl/benefits-of-working-at-chl/.CHL actively promotes safe working with children, a satisfactory police check is required for all staff and those with client related responsibilities are required to provide a working with children & NDIS check.As an equal opportunity employer, CHL works closely with people from a diverse range of backgrounds.CHL acknowledges the traditional Aboriginal owners of country throughout Australia and we pay our respects to them, their culture and their Elders past, present and emerging.Applications close: Friday 13 May 2022CHL is committed to the health and safety of our people and our clients. All CHL employees are therefore required to comply with statutory Government requirements, public health directives, and CHL’s COVID-19 Vaccination Policy. Proof of COVID-19 Vaccination status or an approved medical contraindication certificate will need to be provided by successful candidatesCustomer Service Officer AUDRobina4226