Community Housing Limited (CHL) Group of Companies is an innovative and best practice affordable housing organisation which assists access to, develops and manages sustainable housing for people in need. Join our Asset Management team to provide exceptional customer service, working closely with various stakeholders. This is a part time position working 37.5 hours per fortnight (with negotiable days for successful candidate) based at our Box Hill office.You will: Distribute work orders to appropriate contractors, monitor and follow upManage customer queries including liaising with others in CHL as requiredProcess and monitor invoices and purchase ordersAdminister CHL’s Asset Management database and Contractor informationProvide administrative support to Asset Management teamWhat will success look like?You will demonstrate experience providing exceptional customer service in a fast-paced environment. You will also have:A talent for building relationships and working in partnership with clients, including a compassionate and empathetic approach to customer serviceMeticulous attention to detail and excellent communication skillsstrong conflict resolution skills, including the ability to troubleshoot and effectively solve problemsEffective time management and multi-tasking skillsthe ability to work independently as part of a wider team and adapt in a fast-paced environmentA commitment to the right of all people to affordable and sustainable housing.In return we offer a competitive salary, access to training and development and a range of other excellent benefits. For more information about working with The CHL Group please visit our website https://chl.org.au/careers/working-at-chl/benefits-of-working-at-chl/.CHL actively promotes safe working with children, a satisfactory police check is required for all staff and those with client related responsibilities are required to provide a working with children check.As an equal opportunity employer, CHL works closely with people from a diverse range of backgrounds.CHL acknowledges the traditional Aboriginal owners of country throughout Australia and we pay our respects to them, their culture and their Elders past, present and emergingApplications close: Tuesday 8 December 2020Position Description AUDBox Hill3128